Shipping policy
Thank you for shopping with Unashamed Brand!
Every item we offer is made to order specifically for you. This allows us to create high-quality products while reducing waste and overproduction.
Order Processing
Orders are typically processed within 2–5 business days before shipment.
During holidays, sales events, or periods of high demand, processing times may be slightly longer.
Shipping Times
After your order has been produced, estimated shipping times are:
- United States: Typically 3–7 business days after shipment.
- International: Delivery times vary by destination, local customs processing, and the shipping carrier.
Please note that these are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can monitor your shipment.
Shipping Delays
While we strive to ship every order as quickly as possible, delays may occur due to weather, carrier issues, customs processing, holidays, or other circumstances beyond our control.
We appreciate your patience and understanding if delays occur.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
If an incorrect address is provided and your order has already entered production or shipped, we may be unable to make changes or issue a refund.
If you notice an error, please contact us immediately, and we will do our best to help before production begins.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible.
We will work with our fulfillment partner and the shipping carrier to investigate the issue and, when appropriate, arrange a replacement, refund, or another suitable resolution, when appropriate.
Contact Us
If you have any questions regarding shipping, please contact us at:
We appreciate your support of Unashamed Brand and thank you for allowing us to create something made especially for you.